Help & FAQ
Quick answers for creators and teams using Seedance 2.0. If you don't see your question, reach us via Contact.
Direct support: [email protected]
How do I keep characters consistent?
Use one clear reference image for the subject and keep it through the sequence. Swap only when you intend a new look.
What resolution does Seedance 2.0 export today?
480p and 720p are currently available in the app. Start with short drafts first, then scale duration once motion is locked.
How do I control motion?
Upload a short guide clip (2-5 seconds) with the camera move and pacing you want. The model follows that rhythm.
Can I sync to audio?
Yes. Provide a music or VO track; beats and speech pacing drive cuts and intensity.
Where can I see system status?
Visit status.seedance2.com for uptime, maintenance, and incidents.